Customer Experience, Service & Success, Social & Relationships

Allant Group Expands Partnership with Sprinklr

customer service experience marketing services

Allant Group, a nationally recognized, data-driven analytics and marketing firm, today announced an expanded strategic alliance with Sprinklr, the world’s leading Customer Experience Management (CXM) platform.

This partnership ensures that global companies have a successful Sprinklr implementation to support their most challenging social media management needs.

Sprinklr values Allant Group’s timely and nimble implementation service delivery as well as strategic managed services from a team of highly trained and tenured consultants. Allant Group services that Sprinklr will utilize include the following:

  • Platform Enablement through conducting discovery of current workflows, challenges, and opportunities to providing core build of social media accounts and post go live support.
  • Remote and On-Site Training on core publishing and engagement, social listening, social benchmarking, content marketing and Sprinklr ads.
  • Managed Services delivering ongoing platform optimization and technical support.
  • Transformational Services to develop and enhance platform configuration to meet the needs of an organization’s growth and transformation.
  • Needs Assessment that uses social listening data to drive content strategy and inform teams across the organization.
  • Strategic Consulting that empowers the client.

“Allant Group values our partnership with Sprinklr because they are an industry leader in social technology with state-of-the-art access to real-time data. Allant has a long history of turning data into insights which is why we see Sprinklr’s platform as a continuation of generating insights that can help improve the customer experience across all touch points,” said Paul Ernst, Senior Vice President Campaign Management at Allant Group.

About Allant Group

Allant Group is a marketing technology services provider that delivers end-to-end omni-channel marketing services. Allant’s expertise and market knowledge enables the delivery through faster customer and 3rd party data integration, improved analytical insights and effective campaign management execution to enable targeted and personalized communication by marketers to acquire, retain and win back customers. For more information, visit or tweet us at @theallantgroup.

About Sprinklr

Sprinklr is the world’s most complete enterprise social technology, purpose-built for large companies to drive business outcomes and manage customer experiences across all touch points. Called “the most powerful technology in the market,” Sprinklr’s fully integrated social experience management software powers more than four billion social connections across 77 countries. Headquartered in New York City with more than 800 employees globally, Sprinklr is revolutionizing customer engagement for more than 1,000 of Fortune’s top enterprise brands, including IHG, Intel, Microsoft, Samsung, and Virgin America, and partners like Accenture, Havas, and Razorfish. For more information, visit or tweet us at @sprinklr.

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