Arch RoamRight was named the winner of two bronze Stevie® Awards in The 19th Annual American Business Awards®, with recognition for Customer Service Department of the Year – Exceptional Customer Service in the Time of COVID as well as for the 2021 Travel Insurance PlaybookTM.
“We are particularly proud of the nod to our customer service department,” said Tim Dodge, Vice President of Travel and Accident Marketing at Arch Insurance. “Exemplary customer service and responsiveness have always been a critical part of the overall value we provide to our customers and partners. The performance of our team during the pandemic demonstrated the tireless dedication of our team members and their commitment to excellence, even during this stressful time.
“In addition to our customer support and service, we take great pride in being a trusted resource for the travel advisor community that turns travel dreams into reality,” Dodge said. “Creating a thrilling, memorable travel experience can be a daunting task, often with no room for error. Our Travel Insurance Playbook, an annual reference guide packed with facts, statistics and case studies, helps travel advisors navigate the complex world of travel as they work to meet the needs of a discriminating client base.”
Complimentary copies of Arch RoamRight’s 2021 Travel Insurance Playbook are available here.
The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S. are eligible to submit nominations ― public and private, for-profit and nonprofit, large and small.
Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be virtually presented to winners during a live event on Wednesday, June 30. Tickets for the virtual event are now on sale.
More than 3,800 nominations ― a record number ― from organizations of all sizes and in virtually every industry were submitted for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Virtual Event of the Year and App of the Year.
More than 250 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.
“The American economy continues to show resilience, and as we’re poised on the beginning of what should be a phenomenal period of growth, we celebrate the remarkable achievements of a wide range of organizations and people over the past 18 months,” said Stevie Awards president Maggie Gallagher. “This year’s Stevie-winning nominations in The American Business Awards are testament to the ingenuity, the commitment, the passion, the adaptability, and the creativity of the American people. We look forward to celebrating this year’s winners during our virtual ceremony on June 30.”