TTEC Holdings, Inc. a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, announced today that it agreed to acquire VoiceFoundry,...
Freshworks Inc., the customer engagement software company, announced its H1 2020 highlights, showcasing continued momentum during the pandemic. Freshworks’ Freshdesk Omnichannel product, which combines the power of customer support software...
Chorus.ai, the No. 1 Conversation Intelligence Platform for high growth Revenue teams, today announced Thiago Sá Freire has joined the company as Chief Revenue Officer. Sá Freire joins Chorus with...
ActiveCampaign, the leader in Customer Experience Automation (CXA), and DigitalMarketer, the premiere online community for digital marketing training, today announced the launch of This Just Works, a one-day virtual event on Wednesday, August 26, 2020 that...
3CLogic, a leading provider of cloud contact center solutions, today announced the adoption of its telephony platform integrated with ServiceNow’s® Customer Service Management offering by a major e-commerce software provider....
Incorta, the Direct Data Platform, today announced that it received the 2020 Microsoft US Partner Award Winner – Other – for Startups. The Microsoft award highlights the value of Incorta and Microsoft...
PPT Solutions, a premier provider of client-centric, performance-based Customer Experience and Business Optimization Solutions, announced today the addition of Kim Massey as Vice President of Enterprise Solutions. A seasoned business development...
Merkle (www.merkleinc.com), a leading technology-enabled, data-driven performance marketing agency, has launched the first edition of its Consumer Experience Sentiment Report. Within this report, Merkle reveals how consumers feel about the personal...
Astute, Inc. (“Astute”), a leading end-to-end customer engagement platform, today announced the appointment of Mark Zablan as Chief Executive Officer. Zablan has more than 25 years of experience in executive...
InMarket, the leader in 360-degree consumer intelligence and real-time activation, today released an overview of its top performing Breakthrough Moments winners from the first half of 2020. Despite the uncertainty of H1 2020,...
