Penrod Announces New Office, Team Growth in Portland
Penrod, a leading provider of custom-built Salesforce solutions, announced plans to expand into the Portland metro area as it prepares to double in size next year. The Portland office is...
Customer Experience, Service & Success
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Bublar Group Develops Next Generation Sales Support
Bublar’s subsidiary Vobling, has received an order to develop a sales and marketing support to Kalmar’s (Cargotec Sweden AB) products in the forklifts segment. Through the visualization technology, it is...
Sitel Group Wins Frost & Sullivan Customer Contact West CC...
Sitel Group, one of the largest customer experience (CX) management companies in the world, today announced it has been named the winner of the “Work Hard, Play Hard” CC Award...
Braze Expands Alloys Partner Program to Include Agencies and Consultancies
Braze, the leading global customer engagement platform, today announced the expansion of the Braze Alloys Partner Program to include more than 40 solutions partners around the globe. The announcement was...
Noble Systems Introduces Noble Gamification 2.0 for Advanced Employee Engagement
Noble Systems Corporation, a global leader in omnichannel contact center technology, announces the release of Noble® Gamification 2.0, adding powerful new functionality to its award-winning employee engagement solution. Noble Gamification...
Timmy Awards Select Lineate’s Elizabeth Gallagher
Lineate, a leading custom software development company, is pleased to announce Elizabeth Gallagher, Chief Revenue Officer, has been named Best Tech Manager NYC at Tech in Motion’s 2019 Timmy Awards....
BirdEye Named #1 in Online Reputation Management by G2
G2 Selects BirdEye as Leader in Online Reputation Management, Surveys, Enterprise Feedback Management, and Live Chat Categories BirdEye has been recognized as the #1 leader in the category of Online...
Paragon Group Acquires RRD’s UK-Based GDS Business
Paragon Group (Paragon), the leading provider of Customer Communications, Identification and Graphics Services in Europe, and R.R. Donnelley & Sons Company (RRD) (NYSE: RRD), a leading global provider of multichannel...
Vonage CFO Dave Pearson Named 2019 NJBIZ CFO Of The...
Vonage (NYSE: VG), a global business cloud communications leader, announced today that Dave Pearson, Chief Financial Officer, has been named CFO of the Year in the Public Company category by...
NICE inContact CXone Empowers Omnichannel Experiences
NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel for customer experience – defined as not starting over when switching channels. The CXone...
