Customer Experience, Service & Success

ChargePoint adds Rick Wilmer, Chief Customer & Operations Officer

Wilmer’s 30-year career in global technology, operations and customer support further propels the leadership team as one of the largest EV charging networks scales
customer service experience

ChargePoint Holdings, Inc. (NYSE:CHPT), a leading electric vehicle charging network, today announced the addition of Rick Wilmer to its leadership team. As chief customer and operations officer at ChargePoint, Wilmer will oversee customer service and manufacturing operations for the company as it continues to bring vertically integrated charging solutions to businesses, fleets and drivers at a faster growth rate than ever.

“The EV industry is at an inflection point, and we are seeing tremendous growth in all verticals,” said Pasquale Romano, CEO of ChargePoint. “The timing is right to add Rick’s sophisticated customer service, supply chain and general management experience to the management team to further advance our mission to power the movement of all people and goods on electricity.”

“There has never been a better time to join ChargePoint than now, as the new fueling network is moving from vision to reality,” said Rick Wilmer. “I look forward to helping lead the charge across customer service and supply chain operations to deliver the superior charging experiences that businesses, fleets and drivers require as they electrify.”

Wilmer joins at a pivotal time in the company’s 15-year history as it enters its next phase of growth. He has over 30 years of global technology, operations and customer support experience, as well as business and financial acumen from prior management team roles. Most recently, Wilmer served as CEO of Chowbotics, which was acquired by DoorDash. Wilmer’s experience can help scale operations across the company’s fleet, commercial and residential business in North America and Europe.

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