FMI’s new analysis values the global Salesforce services market at US$ 7.8 Bn in 2018, with revenues set to grow at 12.6% y-o-y in 2019. The research study remains positive on the growth prospects of Salesforce services market through 2029.
According to the FMI report, implementation will continue to remain a highly-preferred service, which is broadly categorized into application modernization & data migration, integrated services, custom application development, and testing services. Enterprises will continue to sustain high demand for Salesforce managed services, wherein these organizations get assistance from a whole team of experienced Salesforce administrators as well as consultants for effective management of their Salesforce functions.
The report also says that the increasing adaptation of Salesforce services in the BFSC sector is likely to continue as the focus of BFSI is shifting toward productive customer engagement in real-time and across any device. This is pushing the demand for adoption of Salesforce services in BFSI, thereby opening new doors of opportunities for the Salesforce service vendors to reap profits from. Growth expectations for the Salesforce services are high in North America, particularly in the US.
The study depicts the growth prospects of Salesforce services during 2019-2029 and forecasts a CAGR of 14.3% for the market revenues.