Fobi AI Inc. (TSXV:FOBI, Pink:FOBIF) (“Fobi” or the “Company”) is pleased to announce the launch of FIXYR, the Company’s new Agentic AI Customer Service & Technical Support Platform. FIXYR is built on Fobi’s proprietary enterprise large language model infrastructure, using commercially licensed AI models deployed on secure, Canadian-hosted servers. Unlike AI solutions that build on top of third-party platforms like ChatGPT, FIXYR is designed for enterprise and regulated environments, with full data sovereignty, no external data exposure, and no dependency on third-party platforms. The platform is purpose-built to automate customer service and technical support workflows by combining Agentic AI with real-time data intelligence. FIXYR enables organizations to resolve customer inquiries autonomously while maintaining reliability, control, and measurable operational outcomes.
SUCCESSFUL LIVE DEPLOYMENT AT SCALE
In its initial live deployment, FIXYR successfully processed over 20,000 digital tickets and 200+ customer inquiries with 100% uptime, 100% satisfaction, and zero human intervention, demonstrating the platform’s reliability and precision. Integrated with Fobi’s proprietary mobile wallet ticketing infrastructure and data analytics, FIXYR delivers immediate and measurable value to the Company’s enterprise and event-based customers.
“FIXYR runs on Fobi’s own enterprise AI infrastructure, not on third-party platforms,” said Uddeshya Agrawal, CTO of Fobi AI.“ We deploy commercially licensed models on secure, Canadian-hosted servers, with full control over data and performance. This is the same enterprise-grade architecture we are offering through our Corporate LLM practice, and FIXYR demonstrates that it works at scale.”
STRATEGIC ALIGNMENT WITH FOBI 3.0
The launch of FIXYR builds directly on the Company’s recent Fobi 3.0 announcement and further demonstrates the evolution toward an AI native, consulting driven business model. This strategy is designed to deliver automation, higher margins, and long-term sustainable profitability. The successful real-world deployment of Agentic AI both validates this direction and demonstrates Fobi’s ability to reduce operating costs, achieving a reduction in operational burn of more than 82 percent year over year. Based on current projections, the Company expects an annual operating burn of approximately C$1.25 million in 2026, marking a significant step toward financial sustainability and scalability.
COMMERCIALIZATION MODEL
FIXYR will be commercialized through a hybrid revenue model that combines SaaS licensing with professional services. Clients will pay recurring subscription fees for platform access, updates, and analytics, while Fobi’s consulting teams will deliver implementation, integration, and optimization services tailored to customer requirements. This structure is designed to generate near-term revenue from deployment and consulting engagements while building a base of high-margin recurring subscription revenue over time.
“Agentic AI is not just a product for us. It is a new revenue engine,” said Rob Anson, CEO of Fobi AI.” With FIXYR, we delivered a fully autonomous customer service platform, operating with 100% uptime and zero human intervention in a live production environment. This launch demonstrates our ability to convert innovation into recurring revenue and supports a clear path toward sustained profitability under the Fobi 3.0 model.”
COMMERCIALIZATION OPPORTUNITY
Building on this success, Fobi will generate new recurring and project-based revenue through a hybrid model of SaaS licensing and professional service fees, where clients pay ongoing subscriptions for platform access, updates, and analytics, while Fobi’s consulting and integration teams deliver tailored deployments and optimization services. This dual-revenue structure provides immediate near-term income from implementation contracts and sustained high-margin recurring revenue, positioning Agentic AI as a scalable growth engine within the Fobi 3.0 roadmap. To this end, Fobi has already begun expanding Agentic AI deployments across its retail, event, and enterprise partner ecosystems, with multiple SaaS licensing and consulting agreements now in negotiation and implementation.
THE VALUE PROPOSITION FOR CLIENTS
As part of the broader Fobi 3.0 ecosystem, Agentic AI integrates seamlessly into existing business operations to drive greater efficiency, higher profitability, and enhanced customer experiences. It also serves as a gateway to Fobi’s expanding portfolio of data-intelligence, automation, and engagement products – all designed to help organizations operate more autonomously and profitably.
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