Martech News

Ecommerce
Westlake Akishima Launches an e-Commerce Portal for Customers
Westlake Akishima, a leading supplier of specialty stabilizers for PVC industry, which is based in Tokyo, has introduced a new e-commerce …
CRM
White Cup Launches White Cup CRM
White Cup today launched White Cup CRM, designed to be the distribution industry’s most comprehensive Customer Relationship Management (CRM) solution, empowering …
Conversational AI
Vonage announces Curious Thing is using VCP to scale its solutions
Partnership enabled customer to establish intelligent conversations with 150,000 customers in 10 days at the start of the pandemic Vonage (Nasdaq: VG), …
Conversational AI
Spitch.ai Appoints Piergiorgio Vittori as President and CEO
Vittori has successfully brought Spitch’s Conversational AI Solution to U.S. brands and will continue as company expands deeper into the …
Customer Experience, Service & Success
MetTel Secures Gold Stevie® Award for Sales & Customer Service
MetTel’s Customer Service team and leaders recognized in three categories for their outstanding performance MetTel, a digital transformation and communications leader, …
Customer Experience, Service & Success
Worldwide CX Management Industry to Reach $16.9 Billion by 2026
The “Customer Experience Management Market with COVID-19 Impact, by Component (Solutions, Services), Touchpoint, Deployment Type, Organization Size, Vertical (Travel and Hospitality, …
Customer Engagement
Syncron Continues to Accelerate Customer Engagement Excellence
Judges noted high customer satisfaction ratings, extensive employee training, and swift resolution speeds as reasons for Syncron’s elevation from a …
Customer Engagement
Universal Drugstore Partners with Comarch on Loyalty Program
Comarch, a global software house delivering customer engagement and marketing solutions, was chosen by Universal Drugstore to launch their new Wellness Rewards …
Mobile Apps