Martech News

ecommerce website
Ecommerce

Wix Acquires Modalyst for its Own eCommerce Supplier Marketplace

Acquisition will provide Wix eCommerce merchants with a native supplier marketplace to source quality products, as well as an integrated …
business intelligence
Business/Customer Intelligence & Data Science

Customer Data Science Pioneer dunnhumby launches Coding Challenge

Calling the best female coders, programmers and tech enthusiasts interested in competitive coding and problem solving to compete for an …
performance optimization
Optimization, Personalization & Testing

NICE Introduces First-of-its-Kind AI Personalization Solution

NICE Enlighten AI Feedback powers agile real-time action with hyper-personalized surveys to quickly resolve customer issues NICE (Nasdaq: NICE) today announced …
user engagement
Customer Engagement

Fuze Partners with Verint to Power Customer Engagement

Fuze Contact Center with Verint Workforce Management enhances integrations to streamline contact center scheduling and forecasting Fuze, the leading cloud-based …
client engagement
Customer Engagement

Fletcher Hamilton to present on the future of customer engagement

Fletcher Hamilton to present on the future of customer engagement and communications technology Sevis Systems today announced that its CEO Fletcher …
customer experience services
Customer Experience, Service & Success

Customer Engagement Provider iQor Announces New Website

Tech-enabled BPO revamps website to reflect its ‘digitally irresistible’ solutions and culture iQor, a managed services provider of customer engagement …
customer service experience
Customer Experience, Service & Success

Customer Experience Talkdesk announces New Offering

First enterprise-grade contact center solution purpose-built for the financial services industry Secure, digital-first platform combines artificial intelligence (AI), analytics, and …
customer experience services
Customer Experience, Service & Success

CXM Leader Merkle Achieves Amazon Redshift Service Delivery

Designation marks the continued collaboration between Merkle and AWS to provide accelerated and secure cloud transformation solutions Merkle (www.merkleinc.com), a …
business intelligence
Business/Customer Intelligence & Data Science

Customer Service Provider LiveVox Hires Industry Veteran

Proven channel professional joins the Company following new strategic partnerships within the channel community LiveVox Holdings, Inc. (“LiveVox” or the “Company”), …