Martech News
Chatbots, Conversational AI
Mosaicx is Automation Solution Finalist in 2024 CCW Excellence Awards
Mosaicx, a cloud-based conversational AI solution, has been named a finalist in the “Automation Solution of the Year” category of …Customer Experience, Service & Success
CallRevu announced the acquisition of TotalCX
In a strategic industry leadership initiative, CallRevu, a premier entity in the automotive communication intelligence sector, has announced the acquisition …Events, Meetings & Webinars
Paperclip SAFE Sponsors IPIPELINE Connections 2024
Paperclip Inc. (OTCMKTS:PCPJ), an innovative data security and content management company, is a platinum sponsor at this year’s IPIPELINE Connections event …Customer Experience, Service & Success
Cognigy Leads in 2024 “Conversational AI For Customer Service” Report
Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a Leader in The Forrester …Customer Experience, Service & Success
Genesys launches Native Journey Management for Genesys Cloud
Today at Xperience 2024, Genesys®, a global cloud leader in AI-powered experience orchestration, announced the availability of native journey management capabilities …Customer Engagement
Mill Point Capital to acquire Majority Stake in iQor
iQor, a global leader in managed services and customer engagement business process outsourcing (BPO) solutions, is pleased to announce that …Ecommerce
MUJI launches on BigCommerce to Drive European Growth
BigCommerce (Nasdaq: BIGC), an open SaaS, composable ecommerce platform for fast-growing and established B2C and B2B brand and retailers, today announced …PR
The Shipyard acquires Fahlgren Mortine, National PR Agency of the Year
The Shipyard, one of Adweek’s Fastest Growing Agencies nationally, has acquired Fahlgren Mortine – one of the top 20 firms …Optimization, Personalization & Testing