Customer Experience, Service & Success

Sycurio™
Customer Experience, Service & Success

Sycurio.Voice Available as Genesys Premium AppFoundry Application

Sycurio™ the leading provider of data security and compliance solutions for call and contact centers, today announced Sycurio.Voice, a Payment Card … 0
Concentrix Corporation
Customer Experience, Service & Success

Concentrix to Combine with Webhelp

Enhances Concentrix’ position as a leader in $550B+ growing CX market Adds clients in attractive growing markets, further diversifying our … 0
SupportNinja
Customer Experience, Service & Success

SupportNinja announces the unveiling of its newly-refreshed brand

SupportNinja, an award-winning, Dallas-headquartered business process outsourcing company, has announced the unveiling of its newly-refreshed brand. The vibrant brand refresh captures … 0
FarEye
Customer Experience, Service & Success

FarEye and Syscons to Deliver a Unified Last-mile CX

FarEye today announced a strategic partnership with Syscons to deliver a streamlined, end-to-end pre- and post-purchase last-mile delivery experience for retailers, fashion brands … 0
Qualtrics
Customer Experience, Service & Success

Qualtrics releases results from new research

Real-time, omni-channel listening and data analytics key to delivering impact on customer experience in financial services Despite increase in digital … 0