Customer Experience, Service & Success

JCPenney
Customer Experience, Service & Success

JCPenney Appoints New Chief Customer Officer

JCPenney announced today the appointment of Katie Mullen as Chief Customer Officer. Previously serving as JCPenney’s Chief Digital Officer, Mullen … 0
Ushur
Customer Experience, Service & Success

Ushur Achieves HITRUST Certification for its CXA Platform

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced that it has achieved a two-year risk-based (r2) certification for … 0
Threekit
Customer Experience, Service & Success

Threekit Revolutionizes Visual Commerce with AI-Powered Platform

The world of commerce has been forever changed with the introduction of artificial intelligence (AI) technology. And now, Threekit AI … 0
Bitly Inc.
Customer Experience, Service & Success

Bitly Unveils “Imagine the PossiBITLYties” Advertising Campaign

Bitly Inc., the world’s leading connections platform, announced the launch of “Imagine the PossiBITLYties,” its new advertising campaign designed to … 0
Kellton
Customer Experience, Service & Success

Kellton launches its Global CX and Innovation Lab, Kverse

Kellton (NSE: KELLTONTEC), a leading digital technology services and solutions provider, recently launched Kverse Customer Experience Center and Innovation Lab in their … 0