Social & Relationships
Customer Experience, Service & Success
Microsoft and Salesforce expand strategic partnership to accelerate customer success
Microsoft Corp. (Nasdaq: MSFT) and Salesforce (NYSE: CRM) on Thursday announced plans to expand their strategic partnership to help customers meet the evolving … 0Customer Experience, Service & Success
Top 3 key findings – Beating the CX Slump
According to the latest report published by the State of Customer Experience 2019 report, there has been a steadily widened … 0Customer Experience, Service & Success
Accenture Interactive Completes Acquisition of French Data Marketing Firm Sutter Mills
Accenture (NYSE: ACN) has completed its acquisition of Sutter Mills, a French firm that specializes in developing and executing data-driven marketing … 0Social Media Marketing & Monitoring
Optmyzr Launches Shopping Campaign Builder 2.0
Silicon Valley-based Optmyzr today released Shopping Campaign Builder 2.0, a full version update to the company’s tool for streamlining creation … 0Customer Experience, Service & Success
Swrve Introduces AI-Powered Churn Propensity Scoring
Swrve, the marketing and customer engagement platform announced the availability of churn propensity scoring to customers for global brands to … 0CRM
People.ai Accelerates Enterprise Sales Prospecting and Forecasting
People.ai, creators of the Revenue Intelligence System™ powered by Artificial Intelligence (AI), today unveiled new capabilities focused on intelligent pipeline … 0Customer Experience, Service & Success
LiveRamp Taps OpenX as Authenticated Traffic Solution (ATS) Exchange Partner
OpenX today announced the integration with LiveRamp® (NYSE: RAMP) and its IdentityLink and Authenticated Traffic Solution (ATS) into OpenAudience, the company’s people-based marketing solution … 0CRM
Omnicom Precision Marketing Group’s Credera Expands Geographical Presence
Omnicom Precision Marketing Group’s Credera expands its geographical presence by Opening a new office in Chicago Credera, a part of … 0Customer Experience, Service & Success