Satisfi Labs, the leading conversational AI platform for destinations and experiences, has just announced a patent pending for its context-based Natural Language Processing (NLP) technology. Satisfi Labs’ proprietary training methods...
TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced that VoiceFoundry, a TTEC Digital company, has...
Quantiphi, an AI-first Digital Engineering company, launched the Qollective.CX platform that leverages AI to simplify experience management for enterprise customers. Quantiphi has had significant successes with Conversational AI, building CX enhancement solutions...
Cognigy announced today that it has achieved the Amazon Web Services (AWS) Conversational AI Competency distinction. This designation recognizes Cognigy for its expertise in developing high quality, highly effective chatbot, virtual...
Ada, the customer-focused conversational AI leader, today announced the addition of Diego Lomanto as chief marketing officer and Ruby White as vice president of people to the Canadian unicorn’s growing executive team. Diego Lomanto,...
New research from global cloud communications platform Infobip reveals that chat apps such as WhatsApp are becoming crucial channels for customer communications, demonstrating the growing importance of conversational experiences. Infobip’s data shows an...
Boost.ai, a Nordic Capital-backed global leader in conversational AI for enterprises, today announced that Jerry Haywood is joining the company’s executive team as Chief Executive Officer effective December 1, 2022....
With governments across the world working to enable broad-scaled digital transformation, public sector organizations are increasingly gravitating towards the adoption of Conversational AI solutions to redefine the citizen experience. According...
Aivo, a global leader in Artificial Intelligence (AI) applied to Customer Service, has developed a new way for companies to interact with their customers using AI and video. Aivo’s Video Conversational...
Boost.ai, a leading provider of conversational AI (CAI) for enterprises, today announced the results of a commissioned Forrester Consulting Total Economic Impact™ (TEI) study, revealing a typical enterprise utilizing boost’s solution achieved a 293%...
