Judges noted high customer satisfaction ratings, extensive employee training, and swift resolution speeds as reasons for Syncron’s elevation from a previous Bronze win to Silver. Syncron was presented with a...
Comarch, a global software house delivering customer engagement and marketing solutions, was chosen by Universal Drugstore to launch their new Wellness Rewards loyalty program. Universal Drugstore, an international prescription service provider, is...
Resulticks today announced that it has joined the Qualcomm Smart Cities Accelerator Program to collaborate on transforming the landscape of real-time customer engagement and communications. Together with the best of Qualcomm Technologies’ IoT...
Relationshop, a leading provider of digital customer engagement solutions, announced today the launch of Personalized Promotions within its Digital Experience Platform. DXP offers grocery retail clients a branded engagement and shopping experience...
Infobird Co., Ltd (NASDAQ: IFBD) (“Infobird” or the “Company”), a leading provider of AI-powered customer engagement solutions in China, today announced that it received a delinquency notification letter (the “Notice”) from the...
Hinduja Global Solutions (HGS) (listed in BSE & NSE), a leading and innovative provider of solutions in consumer engagement, digital CX, and business process management (BPM), today announced that HGS...
Island, developer of the Enterprise Browser, has expanded its senior leadership team with the appointment of Ellen Roeckl as Chief Marketing Officer (CMO). Roeckl joins Island with decades of experience...
Grew fourth quarter revenue 64% year-over-year to $70.4 million Achieved dollar-based net retention of 128% for the trailing 12 months Introduced first quarter and full year fiscal 2023 guidance Braze...
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, has expanded its global presence to 10 countries. Its most recent addition includes an international contact center in...
Fastly, Inc. (NYSE: FSLY), the world’s fastest edge cloud network provider, today announced its acquisition of Fanout, a platform that makes it easy to build and scale real-time and streaming APIs...
