Thought Industries, the world’s #1 platform for customer learning management (CLM), today announced it has received the 2021 CODiE Award for Best Customer Training Learning Management System—a new, standalone category...
Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, announced it has again been recognized as the only company named a Visionary, among 16 vendors, in...
[24]7.ai, Inc., a recognized leader in omni-channel conversational AI and contact center services today, announced the availability of Managed Customer Engagement (MCE), a fully managed service offering to drive CX...
Amperity, the leading customer data platform for consumer brands, today announced a partnership with Braze, a comprehensive customer engagement platform, to create a bi-directional integration uniting the companies’ industry-leading solutions for...
Mapp, the international provider of insight-led customer experiences, has announced it has been appointed by global fashion brand Vivienne Westwood to provide the company’s Customer Data Platform (CDP). This platform will drive...
Sailthru, a CM Group brand and the leading personalized marketing automation technology provider for retailers and publishers, today announced an exclusive integration with sister company Liveclicker, a global provider of real-time email...
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has expanded its Workforce Management (WFM) offering with powerful Intelligent Interviewing capabilities via the acquisition of technology from HireIQ, a proven leader...
Danielle Cravatt from VDX.tv talks about various aspects of local advertising & how it draws customer engagement. [siteorigin_widget class=”WP_Widget_Media_Image”][/siteorigin_widget] “Advertisers that align with consumer care will win consumer trust...
InMobi, the world’s leading independent marketing cloud, today announced Darren Walsh has joined the company as Head of Programmatic Demand, InMobi Exchange, Europe. Based in London, Darren is tasked with...
Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced it has been named a Leader in the Gartner Magic Quadrant for the CRM Customer Engagement Center...
