Marchex, Inc. (NASDAQ: MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that members of the Marchex management team...
Leveraging A.I. technology, dynamic inventory, and data analytics, new technology enables a more efficient and profitable digital retailing strategy for over 7,000 automotive, R.V., marine, powersports, and motorcycle dealerships nationwide....
SPECTRM, the conversational marketing automation platform brands use to engage customers on the world’s most popular messaging channels, announced today it now integrates with Google’s Business Messages. Business Messages connects brands with customers...
LiveVox Holdings, Inc. (“LiveVox”) a cloud-based provider of customer service and digital engagement tools, today announced that its CEO, Louis Summe, and its CFO, Gregg Clevenger, will present at the...
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its artificial intelligence (AI) and analytics solutions achieved perfect scores in all 24 customer satisfaction categories for vendor satisfaction, product capabilities and product...
Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire MessageMedia, a leader in mobile messaging solutions for small...
Bambuser today announced the launch of social media multistreaming, a new capability that empowers retailers to broadcast Live Video Shopping events across popular social channels. The feature will amplify the...
Lasso, the world’s first and only omnichannel platform for healthcare marketing and analytics, today announced the release of two new products, Lasso Triggers™ and Dynamic Audience Refresh. Combined, these capabilities...
With the unprecedented growth of online shopping over the past year, it’s never been more important for retail, e-commerce and third-partly logistics companies (3PLs) to solve the reverse logistics puzzle....
Braze, a comprehensive customer engagement platform, today revealed findings from its newest data report, Ready for Takeoff: 2021 Travel Industry Trends, Insights, and Strategies. The research includes findings from a survey of...
