Agent IQ, a provider of digital customer engagement solutions specializing in making financial services more personal again, and WBR Insights, the custom research division of Worldwide Business Research (WBR), the world...
Teleperformance, a global leader in digital business services, announced today that it achieved Amazon Web Services (AWS) Advanced Tier Services Partner status within the AWS Partner Network (APN), a global...
Weave (NYSE: WEAV), the all-in-one customer communication and engagement platform for small- and medium-sized businesses, today announces a slate of new features designed to enable more offices to leverage remote...
Agent IQ, a provider of digital customer engagement solutions specializing in making financial services more personal again, announced today the strategic investment from the Bankers Helping Bankers Fund (BHB Fund), a community...
Verint® (Nasdaq: VRNT), The Customer Engagement Company®, today announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2023/2024 Enterprise Workforce Management Product and...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced today that TMC, a global, integrated media company, has named Wave X as a...
Emplifi, the leading unified customer engagement platform, today announced that Bensons for Beds, a British bed retailer; specializing in beds, mattresses, and bedroom furniture is using Emplifi Live Advisor to deliver live shopping...
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, today announced the promotion and appointment of Fleurette Navarro as chief people officer effective June 1, 2023. As...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its second annual CX Leadership Awards, which honor the top customer experience (CX)...
Ahead of Xperience 2023 (June 19-21), the customer experience (CX) event of the year, Genesys® highlights how organizations are transforming their customer engagement through the power of the Genesys Cloud CX™ platform. With...
