Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today announced it has signed a strategic agreement...
Braze (Nasdaq: BRZE), the comprehensive customer engagement platform that powers interactions between consumers and the brands they love, today announced that native support for messaging channel WhatsApp is now generally...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been presented with a Bronze Stevie® Award in the Contact...
Cracking Tomorrow’s CX Code, a recent survey from SAS and the CMO Council, found that 2 in 3 marketing leaders say it’s very important to deliver hybrid customer experience (CX)...
Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today announced the release of its new product, Agent App, to provide a new level of...
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is celebrating the grand opening of its first contact center in South America at 4:30 p.m. COT on...
MoEngage, the insights-led customer engagement platform, has been recognized as a “Strong Performer” in The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023 report. MoEngage has received top scores possible for...
Braze (Nasdaq: BRZE), the comprehensive customer engagement platform that powers interactions between consumers and the brands they love, today announced that Forrester Research, Inc. has recognized the company as a Leader in...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it has partnered with Krisp to leverage Krisp’s cutting-edge AI-powered noise cancellation software for...
AwareX, the leading digital customer experience provider for the telecom industry, announced that the AwareX Digital Customer Engagement Suite was awarded the esteemed TM Forum Customer Experience Management (CEM) Conformance Certification for business-critical customer...
