Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, unveiled the results of new research on the 2025 AI priorities for enterprise marketing and contact center leaders. Research...
Alorica Inc., a digitally-engineered, tech-enabled global customer experience (CX) leader, announced initial outcomes from its collaboration with Google Cloud, integrating best-in-class AI technology to further enhance the award-winning capabilities offered...
Hiya, the global leader in voice intelligence, is thrilled to announce its outstanding recognition in the Fall 2024 G2 Reports. Hiya received 14 G2 badges and has been recognized for...
Sinch (Sinch AB (publ)), which is pioneering the way the world communicates through its Customer Communications Cloud, announces its Elastic SIP Trunking solution, available through the Sinch Customer Dashboard. This...
XEBO.ai, a leading provider of AI-powered Customer Experience (CX) solutions, is excited to share its insights on how artificial intelligence will shape the future of customer engagement. As technology continues to...
Freshworks Inc., the provider of people-first AI service software, announced Freddy AI Agent – a new generation of easy-to-deploy and use autonomous service agents. Built to deliver exceptional customer experiences (CX)...
The International Franchise Association (IFA) announced Gabby Wong of FranConnect was appointed to serve on its Board of Directors. Joining along with fifteen other new directors, Gabby will start her...
Zingly.ai, the GenAI and digital-first CX Center provider, unveiled a suite of AI solutions to fuel revenue growth for banking, financial services and insurance (BFSI) institutions. These companies face increasingly complex customer...
SalesHood, a leading revenue enablement platform provider, is excited to announce the launch of Mutual Action Plans (MAPs) in its Digital Sales Rooms. This new offering fosters stronger collaboration between...
Leap, the professional contractor’s platform, is excited to announce a powerful new integration with Siro, now available within Leap SalesPro. This latest enhancement allows contractors to optimize in-home sales by...
