League, the leading healthcare consumer experience (CX) platform, announced significant milestones in its growth trajectory, including reaching 40 million users under contract. This achievement, representing a 160% increase year-over-year, has...
Recurly, a leader in the subscription management and billing platform, released its ninth annual State of Subscriptions report. The report analyzes data from millions of consumers providing deep insight into...
KS&R, an industry-leading strategic consultancy and marketing research firm, announced the launch of the first AI-augmented service from the firm’s Amplify AI initiative. This innovative solution evaluates the quality of...
boost.ai, a leading provider of conversational AI (CAI) solutions announced its Enterprise AI solution is now available on the Genesys AppFoundry®, a marketplace of solutions offering a curated selection of applications and...
Global communications platform Infobip has been ranked as the second-highest scoring Communications Platform as a Service (CPaaS) provider in analyst firm Metrigy’s latest CPaaS MetriRank Report. Infobip stands out for its stellar...
ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced that ibex Wave iX Translate has earned the Customer Experience Innovation Award from...
Ask-AI Technologies, a leading Enterprise AI platform, announced it is now available on Google Cloud Marketplace, making it easier for companies to enable their customer-facing teams with AI assistants, automated...
Voiso, a global leader in contact center software, is redefining how businesses leverage data to transform customer experiences. In his latest insights, Gregor Potocar, Voiso’s Chief Revenue Officer, emphasizes the critical role...
Forbes Travel Guide, the global authority on luxury service, is proud to announce ATELIER CX, a consulting studio dedicated to mapping the customer experience journey for brands worldwide. ATELIER CX...
Ada, the platform trusted by global enterprises to deliver extraordinary customer service, is excited to announce the appointment of Sal Uslugil as Chief Revenue Officer (CRO). A pivotal figure in...
