ChurnZero, the AI platform and partner for customer growth, enters 2025 as a leading choice for customer teams in SaaS, thanks to new technology innovations, award wins and analyst recognition,...
CallTower, a global leader in cloud-based communications (unified communications, contact center, and collaboration solutions), is pleased to announce the successful acquisition of Genesys-led, CCaaS (Contact Center as a Service) provider,...
WaveCX, provider of personalized, digital product engagement solutions for financial institutions, has launched a new documentation site, powered by its AI-driven generative search tool Curator, along with a comprehensive 3X...
outboundIQ proudly announces its accreditation as a Five9 Certified Implementation Partner (CIP), a distinction that reflects its deep expertise in optimizing and streamlining outbound-focused contact center operations. With a team of...
State and Local Government organizations have long been perceived as slow, siloed, and outdated when it comes to constituent experience. Constituents often face long hold times, repetitive questions from different...
FusionWrx, a premiere Northern Kentucky marketing agency specializing in creative digital solutions, is excited to announce the launch of a new website for Earl Franks Flooring, a trusted leader in...
Thryv®, the leading do-it-all small business software platform, has launched Thryv Reporting Center™ which provides the data-driven insights small businesses need to grow and run their business. Thryv’s new reporting...
Glia, the leader in customer interaction technology, announced that channel ecosystem powerhouse Ray Hicken has joined Glia as an executive channel advisor. In this role, Hicken is fortifying and expanding...
Planhat has been named as a Leader in the IDC MarketScape Worldwide Customer Success Applications Vendor Assessment across both current capabilities and market-readiness of future strategies. This accolade comes on...
Iterable, the AI-powered customer communication platform, unveiled its Winter Product Release featuring innovative AI capabilities that empower marketers to forge deeper customer connections and unlock new opportunities for growth in...
