8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced 8×8 JourneyIQ, giving businesses the ability to seamlessly track, predict,...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that Philippine Airlines (PAL), the Philippines’ flag carrier and only full-service...
Cyara, the global leader in AI-led customer experience (CX) assurance, unveiled six innovations to help businesses deliver a modern, consistent experience across increasingly complex customer journeys. The latest advancements build...
Anywhere365, a global pioneer in transforming customer experience with AI solutions, has unveiled its new brand identity, AnywhereNow. Building on the company’s history, the new brand steps up into a faster...
Alchemer, a global leader in customer feedback management and voice of customer technology, announced Ramesh Kandukuri as the company’s new Chief Technology Officer, effective immediately. With more than 25 years...
Trustpilot, the world’s largest independent platform for customer feedback, introduced new features that go a step beyond customer feedback, and enable businesses to transform trust into action. The new features...
8×8, Inc. the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced expanded availability for digital channels with 8×8 Engage. Video and SMS...
William Thomas Digital (WTD) is excited to announce the appointment of Scott Jamieson as Chief Growth Officer, a key hire that reinforces the agency’s bold growth trajectory and continued expansion across North America and into...
ARISTID Retail Technology announced a project to modernize the promotional production and communications systems at RONA, a leader in the retail of construction and home improvement products in Canada. RONA...
Neat, the pioneering video technology company, opens its new Neat Experience Center at its expanded Oslo headquarters. Connected to its existing headquarters space at Technopolis, the new 433 square meter...
