AudioCodes, a leading vendor of advanced communications software, products, and productivity solutions for the digital workplace and customer experience, announced that Voca Conversational Interaction Center (Voca CIC) now supports Microsoft Teams...
Dialpad, the leading Ai-powered communications intelligence platform, announced the appointment of David Sudbey, a 20-year Genesys veteran, as Chief Customer Officer to advance its vision of human-first, Ai-enhanced customer experiences....
Moxo, the leading service orchestration platform, released “The Future of Customer Onboarding 2025,” a comprehensive study revealing widespread inefficiencies that continue to challenge mid-market and enterprise B2B organizations. The groundbreaking...
It’s no longer a question of if but when to integrate sales automation software with your CRM in today’s competitive B2B landscape. Businesses face the challenge of navigating complex sales...
