Zendesk, a pioneer in Agentic AI-powered customer service, announced the completion of its acquisition of Local Measure, a leading CCaaS (Contact Center as a Service) and advanced voice solutions provider...
Qlik®, a global leader in data integration, data quality, analytics, and AI, announced the close of a previously disclosed significant minority investment led by a wholly owned subsidiary of the...
Gladia, an AI transcription and audio intelligence provider, announced the launch of Solaria, a next-gen automatic speech recognition (ASR) model designed to redefine real-time communications for call centers and other...
Syncron, a leading provider of intelligent Service Lifecycle Management solutions, announced that it has joined the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program. This co-sell program supports...
