8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated platform provider for customer experience (CX), is fast-tracking the next phase of AI-powered engagement by expanding intelligent automation across its platform. By unifying...
Frontline Group, a leader in AI-enhanced, human-first customer experience (CX) and business process outsourcing (BPO), announced two strategic executive appointments that underscore the company’s momentum and commitment to scaling its...
Five9, provider of the Intelligent CX Platform, announced Five9 Fusion for Salesforce, an offering that combines Five9’s real-time system of action with Salesforce’s #1 AI CRM, to create a fully...
ENTERPRISE CONNECT – Five9, provider of the Intelligent CX Platform, announced Spotlight for Five9 AI Insights, a new offering designed to help companies utilize generative AI-powered insights, using Five9 Genius...
Five9, provider of the Intelligent CX Platform, released its 2025 Customer Experience Report offering insights into the evolving expectations of global consumers and the strategies businesses can use to thrive...
Collaboration will enable payers and providers to close care gaps, improve outcomes, and reduce costs
Five9, provider of the Intelligent CX Platform powered by Five9 Genius AI, announced its global availability on Google Cloud Marketplace, including a release of Five9 AI Agents for Google Cloud....
Five9, provider of the Intelligent CX Platform, announced the winners of its 2024 Global Partner Awards, recognizing the achievements of its global ecosystem of channel partners, Systems Integrators (SIs), strategic...
CallTower and Five9 to deliver seamless collaboration and customer experiences with Operator Connect for Microsoft Teams and leading contact center software
Intradiem today announced the expansion of its partnership with Five9, the intelligent CX platform provider. This collaboration helps contact centers achieve greater efficiency, productivity, and employee satisfaction. Specifically, the partnership drives...
