According to new data released today from ActiveCampaign, the leader in Customer Experience Automation (CXA), consumers will engage with new brands across all channels, including online, in-store and on social media platforms, as...
Bain & Company today launches NPSx, the first customer experience (CX) training and certification by the leader and inventors of the Net Promoter Score and the Net Promoter System (NPS)....
POAP Inc, developer of the protocol that preserves human memories, and Flowcode, the world’s most advanced QR technology and offline to online leader, are announcing a strategic partnership, offering a...
Recently, Frost & Sullivan analyzed the manufacturing MQTT connectivity platforms industry and, based on its assessment results, recognizes HiveMQ with the 2022 Global Entrepreneurial Company of the Year Award. The company first went to...
TechSee, the market leader in Computer Vision solutions for customer service, today announced the launch of their Visual Intelligence (VI) Platform, a groundbreaking tool to empower teams and customers to...
Algolia, the leading API Platform for Search & Discovery, today announced that Co-operative Group (the Co-op), one of the United Kingdom’s largest food retailers with more than 2,500 local, convenience,...
Today, Alvaria, the world leader in enterprise-scale customer experience and workforce engagement management, announced the completion of the acquisition of the Intelligent Analytics Platform from Cicero Inc. The talented Cicero...
Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, today announced new research revealing customer frustrations with receiving mistargeted information from brands. Unmet expectations include,...
Glia, the leading provider of Digital Customer Service, today announced a strategic partnership with Access Softek, an omnichannel digital banking provider. The integration of Glia’s technology allows Access Softek to offer seamless Digital Customer...
ClearScale, a leading cloud systems integrator, announced today that it has achieved the Amazon Web Services (AWS) Digital Customer Experience Competency. This designation recognizes that ClearScale provides proven technology and...
