IST Networks, a leading CX Technology system integrator and platinum Genesys partner, is proud to announce a strategic Customer Experience Transformation project with Virgin Mobile KSA. This initiative will migrate...
In honor of International Women’s Day, PolyAI is proud to announce its inaugural “25 Women in CX to Watch” list. This prestigious recognition program celebrates the remarkable achievements of self-identified...
Everise, a leading customer experience company, today announced the opening of its newest Philippines site in Isabela, Cauayan City, marking the first time a Business Process Outsourcing (BPO) services provider has established...
iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, is driving irresistible customer experience (CX) in the energy and utilities sectors by harnessing the...
NICE (Nasdaq: NICE) today announced that it has launched a second CXone Cloud Region in Japan. This presents a unique and critical functionality tailored specifically for the Japanese market. NICE will provide a business...
Reply, a global systems integrator and consulting firm and AWS Premier Tier Services Partner, announced today that it has achieved the Amazon Web Services (AWS) Generative AI Competency in the category of...
Liquid Agency, a brand consulting and activation company, and Avasta, the profitable growth company, published the first installment of their Liquid x Avasta Challenger Index, B2B Products, in Q4 2023....
BMC, a global leader in software solutions for the Autonomous Digital Enterprise, has collaborated with industry leaders Domino’s Pizza, Sky Italia, and Balfour Beatty to improve their customers’ experience by supporting...
TUI, one of the world’s leading tourism companies, is expanding its customer data strategies globally with Tealium, the largest independent and most trusted customer data platform (CDP), to drive continued customer...
InterVision, a leader in managed cloud services, today announced the launch of ConnectIV CX, a revolutionary new contact center as a service (CCaaS) solution designed to enhance customer and employee...
