Talkdesk®, Inc. today announced its new UK Regional Cloud, a significant addition to its expanding global network of regional cloud deployments, enabling United Kingdom (U.K.) customers to host their Talkdesk platform within the region. The company will showcase its new regional cloud as part of its participation at the NEXT Customer Experience Summit in Manchester, U.K.
Deploying the Talkdesk platform in the U.K. enables businesses in industries such as banking, retail, healthcare, utilities, and travel and hospitality to comply with their region-specific data privacy requirements. In addition to maintaining data compliance, the Talkdesk UK Regional Cloud enhances voice quality by hosting the platform closer to customers’ on-premises systems and end users. Ultimately, this results in an improved customer experience (CX).
“The launch of our UK Regional Cloud is a pivotal moment for Talkdesk and for our customers across the United Kingdom,” said Tiago Paiva, chief executive officer and founder of Talkdesk. “This investment reinforces our deep commitment to the U.K. market and our global strategy to provide secure, compliant, and high-performing cloud solutions wherever our customers operate. By addressing critical data residency needs and enhancing voice quality, we are not only unlocking new opportunities for businesses in regulated industries but also ensuring they can deliver exceptional, AI-powered customer experiences with confidence.”
Talkdesk continues to increase investments across local talent, operations, and partnerships to support U.K. customers like Farfetch, Fortem, Motorway, Wealthify Limited, Travelopia, and Canon.
This launch is a key component of Talkdesk’s broader strategy to expand regional cloud availability globally, strengthening its value proposition for customers operating in highly regulated industries and regions with stringent data residency requirements. In February 2025, the company added the Australia Regional Cloud to its portfolio.
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