UJET, Inc., the intelligent, modern contact center platform, today announced a new, strategic partnership with Alvaria and Google Cloud. The partnership enables enterprise contact centers to integrate and leverage Alvaria’s...
Nextiva, the leading conversation platform, today announced its acquisition of Simplify360, an AI customer experience platform based in India. Simplify360 uses AI and automation to enable 5,000+ global businesses to...
Mercari, the online marketplace that connects millions of people across the U.S. to shop and sell items that are no longer being used, today announced the beta launch of Merchat...
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that its conversational intelligence and analytics solutions powered by Verint Da Vinci™ AI have received top scores earning leadership placement in the...
Conversica, Inc., the leading provider of AI-powered conversation automation solutions for enterprise revenue teams, today released the Conversica Conversation Index, the industry’s first benchmark report examining the performance of AI-generated conversations for...
Persado Co-founder and Chief Operating Officer, Assaf Baciu, will speak at the popular eTail UK conference for ecommerce professionals. Assaf drives the advancements of the Persado Motivation AI platform, which leverages a knowledge base...
TextUs, the leading conversational texting platform that enables organizations to have engaging real-time conversations with prospects, candidates, employees and customers has recently surpassed one billion messages sent and received on...
CallMiner, the leading provider of conversation intelligence to drive business performance improvement, announced today that it has been named a technology leader in the Quadrant Knowledge Solutions’ SPARK Matrix: Speech Analytics,...
