Vision Critical Rebrands to Alida
TORONTO – September 23, 2020 – Vision Critical, a continuous customer insights solution provider for the past two decades, today announced its complete rebranding to Alida. Alida is the creator...
Customer Experience, Service & Success
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MetaCX Advances Product to Transform B2B Customer Experience
MetaCX, the pioneer in a new outcomes-based approach for managing the customer lifecycle, today announced a major product release that brings together a powerful collection of capabilities for managing B2B...
NVE Introduces New Dimension In Brand Experiences
Brett Hyman, Founder and CEO of NVE Experience Agency (NVE), today announced the debut of the brand experience and production agency’s interactive studio named COGNITION. Built at the intersection of art, technology and...
Ad Agency Leader Michael Goldberg Joins ROJEK Consulting
Lorraine Stewart, founder of ROJEK Consulting, has announced that veteran ad agency executive Michael Goldberg has joined ROJEK as principal. According to Stewart, who has 30 years of experience in the advertising industry agency selection business,...
Insight-led Customer Engagement: Mapp wins Gold Stevie Award
Mapp has won a Gold Stevie Award for Intelligence-based User Segments, a solution making it almost seamless to work between analytics and marketing activities within the digital marketing platform Mapp Cloud. Mapp was...
Social Customer Experience Firm Launches Engage 3.0: Social
Nuvi, the Social Customer Experience (CX) company, announces the release of their new social customer care software: Engage 3.0. As an Enterprise customer service solution, Nuvi Engage streamlines social media...
Authentic Partners With Customer Engagement Solution Provider
Authentic, a full-service interactive agency, and Cheetah Digital, a leading cross-channel customer engagement solution provider for the modern marketer, today announced a growing strategic partnership. The announcement reflects the success...
Customer Engagement Provider, Mapp launches Global Partner Program
Mapp, the international provider of insight-led customer engagement, announced today the launch of its new partner program. The partnership is aimed at service providers, agencies, consultants, and resellers in the...
Customer Intelligence Leader Unveils Brand Suitability Protection
Comscore (Nasdaq: SCOR), a trusted partner for planning, transacting and evaluating media, today announced enhanced brand suitability protections that offer brands greater precision to determine what content is safe and contextually...
Digital experience Company included in 2020 Cloud Partner Program
Digital experience company Acquia is pleased to announce that CRN®, a brand of The Channel Company, has included Acquia in its 2020 Cloud Partner Program Guide. This annual list identifies industry-leading cloud technology vendors with...
