DemandLab has re-launched its resource center on the Uberflip content experience platform. The resource center features insights and best practices on key topics of interest, including marketing technology, content marketing,...
ActiveCampaign, the leader in Customer Experience Automation (CXA), has raised $100 million in a Series B growth round led by Susquehanna Growth Equity (SGE). Silversmith Capital Partners, which was the sole investor...
Nansen, a customer experience agency, has been named a 2019 Episerver Web Award winner for ‘Most Innovative Digital Solution.’ Nansen won the award in conjunction with the Los Angeles–San Diego–San...
CleverTap, a leading AI-powered customer lifecycle and user retention platform, today announced the appointment of Prashant Parashar as chief human resources officer (CHRO) at CleverTap, reporting to CEO Sunil Thomas....
Vision Critical, a cloud-based CXM (customer experience management) SaaS company that specializes in gathering and applying the hardest-to-reach customer experience data, today announced the appointment of Efrem Ainsley to the...
As part of its ongoing commitment to serve the evolving needs of the customer-care and CX market, VXI Global Solutions (VXI) today announced the hiring of four highly experienced executives...
Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to deliver superior interactions for customers. With the...
AskNicely, the customer experience platform for people-powered businesses, today announced the opening of its first European office in Amsterdam. The company is headquartered in Portland, Oregon and recently expanded its...
Sitel Group, a leading global customer experience management provider that delivers over 3.5 million customer experiences daily, today announced its upcoming podcast series, EmpowerCX NOW, hosted by podcast veterans Joey...
ActiveCampaign, the leading Customer Experience Automation provider, today announced former Zendesk leader, Jessica Hannes as its first Vice President of Support. Hannes will focus on scaling support by expanding the...
