ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that it has earned two prestigious 2025 Globee® Awards.
ibex Wave iX AI Virtual Agent—the industry-leading conversational AI for chat and voice—won the Globee® Technology Award for AI-Driven Customer Experience. In addition, the ibex Wave iX solution suite earned the Globee® Award for Excellence in Customer Experience, underscoring ibex’s leadership in delivering seamless, end-to-end AI-powered customer journeys.
The Globee® Awards for Technology celebrate the most innovative and impactful technology products, services, and initiatives across industries, recognizing organizations driving progress through technology. The Globee® Awards for Excellence honor organizations who exemplify industry-wide excellence through innovation, outstanding customer experiences, and significant business achievements.
“We are proud to receive these two tremendous recognitions from the Globee® Awards for the game-changing impact of our AI-powered CX solutions,” said Julie Casteel, Chief Marketing and Strategic Accounts Officer at ibex. “ibex is the proven leader in AI for CX, delivering breakthrough AI solutions that enable top brands to engage with their customers in more personalized and dynamic ways to create stronger, more profitable relationships.”
ibex Wave iX combines cutting-edge AI with unmatched CX expertise and insights gained from managing hundreds of millions of customer interactions for the world’s leading companies to deliver transformative CX outcomes and unprecedented value. Explore the full suite of ibex Wave iX solutions here.
“The 2025 winners exemplify what it means to strive for excellence and innovation,” said San Madan, President of the Globee® Awards. “Their achievements are advancing industries, improving lives, and setting new standards for what technology can accomplish. This year’s judging process was more rigorous than ever—data-driven evaluations by over 1,000 professionals worldwide ensured only the most deserving earned this recognition.”
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