Martech News

email automation
Marketing Automation

Phonexa CFO Mara Garcia Joins Forbes Finance Council

Mara Garcia, Chief Financial Officer for marketing automation platform Phonexa, has joined the Forbes Finance Council, an invitation-only organization for senior-level …
best customer service experience
Customer Experience, Service & Success

Carenet Health Launches CX Analytics Capability to Help

Carenet Health has announced the launch of the industry’s first healthcare-dedicated Service Journey CX Analytics Group. The group is made …
cms online
CMS & Web Experience Management

STARLUX Airlines Selects RWS

RWS, the world’s leading provider of technology-enabled language, content management and intellectual property services, has been selected by STARLUX Airlines …
customer service experience
Customer Experience, Service & Success

SupportLogic Triples Revenue on Rising Customer Demand

SupportLogic, creator of the world’s first continuous support experience (SX™) platform, announced 230% year-over-year revenue growth amid rising demand. This follows …
Guest Blogs

Improve Your Google Business Profile With These 5 Steps

In November of 2021, Google changed the name of its platform, Google My Business, to Google Business Profile (GBP). With …
data enhancement services
Audience/Marketing Data & Data Enhancement

WideOrbit & Comscore to Power Automated TV Buying & Selling

Comscore (Nasdaq: SCOR), a trusted partner for planning, transacting, and evaluating media across platforms, and WideOrbit, the market leader in broadcast …
ecommerce
Ecommerce

Glory Star Reports Full Year 2021 Financial Results

Glory Star New Media Group Holdings Limited (NASDAQ: GSMG) (“Glory Star” or the “Company”), a leading digital media platform and content-driven …
artificial intelligence marketing
Market Intelligence

AlphaSense Taps Melissa Sargeant as Chief Marketing Officer

AlphaSense, the leading market intelligence and search platform, announced today the appointment of Melissa Sargeant as Chief Marketing Officer, joining the company …
experience management
Customer Experience, Service & Success

Zendesk Relate Returns with New Digital-First Experience

Today, Zendesk, Inc. (NYSE: ZEN) announced the return of its annual conference, Relate, in a reimagined format that brings together its …