Martech News

Customer Engagement

Text Request’s Kenneth Burke named Executive of the Year

Text Request’s Vice President of Marketing, Kenneth Burke, was named Executive of the Year in the Business Intelligence Group’s 2023 Public …
Customer Engagement

ibex wins Philippines’ Best Employer 2024 for 2nd Consecutive Year

ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it …
Business/Customer Intelligence & Data Science

Dialpad introduces Custom Ai Playbooks

Custom Ai Playbooks provide users with real-time guidance on sales calls, Ai generated summarization, and valuable analytics, to enhance and …
Customer Experience, Service & Success

Yeastar integrates WhatsApp & SMS for Omnichannel Messaging

Yeastar (, the world’s leading provider of Unified Communications (UC) solutions, today announced strategic plans for its contact center solution …
Digital Marketing

Media.Monks promotes two senior execs to Co-Chief Client Officers

Digital-first and data-driven marketing transformation company Media.Monks has bolstered its C-suite with the promotion of two senior executives, Deborah Heslip and Laura Davis, to …
Retail, Proximity & IoT Marketing

Retail Media Research Report: Merkle

Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, released its annual Retail Media Research Report, incorporating survey findings from …
Customer Experience, Service & Success

SurveyMonkey announces AI Generated Surveys

SurveyMonkey, a global leader in online surveys and forms, today announced the availability of Build with AI, a new survey creation …
Digital Asset Management

Aprimo integrates artificial intelligence across its offering

Aprimo, the leader in digital asset management and marketing resource management solutions, is helping to define the next generation of …
Display & Programmatic Advertising

OpenX appoints Andrew Goode as Vice President, Strategy

OpenX Technologies, Inc., one of the world’s leading omnichannel supply-side platforms, today announced the appointment of Andrew Goode as Vice …