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Ecommerce

Wolters Kluwer Legal & Regulatory U.S. Names Rocco Impreveduto as VP

Wolters Kluwer Legal & Regulatory U.S. has announced the appointment of Rocco Impreveduto as Vice President of Transactional, Retirement and eCommerce, effective June 1. …
worst customer service experience
Customer Experience, Service & Success

Precisely announces details for its upcoming Trust ’22 event

Precisely, the global leader in data integrity, today announced details for its upcoming Trust ’22 event, taking place over two …
customer service experience
Customer Experience, Service & Success

Kogan.com Selects Riskified to Deliver a Secure Shopping Experience

Riskified, Ltd. (NYSE: RSKD) a fraud management platform enabling frictionless eCommerce, today announced its partnership with Kogan.com (ASX:KGN), Australia’s largest …
experience management
Customer Experience, Service & Success

Gupshup acquires OneDirect

Gupshup, a global leader in conversational engagement, announced the acquisition of OneDirect, the omnichannel, AI-enabled, customer service platform of choice for …
opencart
Ecommerce

Tech Data Launches B2B eCommerce Platform PEER CONNEXIONS

Tech Data India, a TD SYNNEX company, today announced the launch of its B2B eCommerce platform PEER CONNEXIONS. This new Platform aims …
good customer service experience
Customer Experience, Service & Success

The ROIG Group Announces Expansion of Payments Practice

The ROIG Group, a specialized consultancy with a relentless focus on executable, customer-centered outcomes, is pleased to announce two new …
worst customer service experience
Customer Experience, Service & Success

EasyVista Announces Acquisition of ITEXIS

EasyVista, a global provider of ITSM and ITOM solutions is pleased to announce the acquisition of user experience monitoring software …
customer service experience
Customer Experience, Service & Success

NMC & LOUD Security Systems, Inc. to Deliver Monitoring Services

National Monitoring Center today announced it has entered a long-term partnership with LOUD Security Systems to monitor nearly 11,000 of the …
e business
Ecommerce

Commerce12 Acquires Cipher Industries, DBA Tetra

Commerce12, a leading operationally-focused ecommerce agency working with fashion, beauty, lifestyle and consumer brands, has acquired Brooklyn, New York-based Cipher Industries, …