Martech News

cdp customer data platform
Customer Data Platform

Tealium Named a Leader in IDC MarketScape for CDP

Tealium, the most trusted and world’s largest independent customer data platform (CDP), today announced it has been named a ‘Leader’ …
experience management
Customer Experience, Service & Success

Broadvoice Awarded a 2022 Stevie® Award for Customer Satisfaction

Broadvoice®, a provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, announced that it has been …
experience management
Customer Experience, Service & Success

Forter Recognized as the “Clear Leader” in Frost and Sullivan Report

Forter, the Trust Platform for digital commerce, has been recognized as the “clear leader” in the Frost and Sullivan Radar …
email automation
Marketing Automation

Phonexa CFO Mara Garcia Joins Forbes Finance Council

Mara Garcia, Chief Financial Officer for marketing automation platform Phonexa, has joined the Forbes Finance Council, an invitation-only organization for senior-level …
best customer service experience
Customer Experience, Service & Success

Carenet Health Launches CX Analytics Capability to Help

Carenet Health has announced the launch of the industry’s first healthcare-dedicated Service Journey CX Analytics Group. The group is made …
cms online
CMS & Web Experience Management

STARLUX Airlines Selects RWS

RWS, the world’s leading provider of technology-enabled language, content management and intellectual property services, has been selected by STARLUX Airlines …
customer service experience
Customer Experience, Service & Success

SupportLogic Triples Revenue on Rising Customer Demand

SupportLogic, creator of the world’s first continuous support experience (SX™) platform, announced 230% year-over-year revenue growth amid rising demand. This follows …
Guest Blogs

Improve Your Google Business Profile With These 5 Steps

In November of 2021, Google changed the name of its platform, Google My Business, to Google Business Profile (GBP). With …
data enhancement services
Audience/Marketing Data & Data Enhancement

WideOrbit & Comscore to Power Automated TV Buying & Selling

Comscore (Nasdaq: SCOR), a trusted partner for planning, transacting, and evaluating media across platforms, and WideOrbit, the market leader in broadcast …