Martech News
Customer Engagement
New Customer Engagement Model Slashes Costs by More than 20%
[24]7.ai, Inc., a recognized leader in omni-channel conversational AI and contact center services today, announced the availability of Managed Customer …Guest Blogs
Apple’s “Mail Privacy Protection” is an Earthquake for Email Marketers
Apple introduced new privacy features at its annual Worldwide Developer Conference last week, and the impact they will have on …Business/Customer Intelligence & Data Science
Frost & Sullivan Recognizes Customer Support Provider, Five9
Frost & Sullivan has identified Five9 as a Growth and Innovation leader in the Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021. …Sales Automation, Enablement & Intelligence
Enento Group Plc Acquires Goava Sales Intelligence
Enento Group Plc has signed an agreement to acquire part of and become the largest shareholder of the Swedish sales …Customer Experience, Service & Success
Forescout Taps Ellen Sundra as Chief Customer Officer enhancing CX
Forescout Technologies, Inc., the leader in Enterprise of Things security, today announced that Ellen Sundra, senior vice president of global system engineering …Data Management
Hitachi Vantara Acquires Data Management Company Io-Tahoe
The addition of Io-Tahoe’s Data Automation capabilities will extend governance and data quality capabilities of Lumada for enterprise and Industrial …Sales Automation, Enablement & Intelligence
Sales Intelligence Platform, Spiff Named a Leader in G2 Reports
With its new class of software driving motivation and trust across the organization, Spiff claims top placements in five summer …Customer Experience, Service & Success
Service Insights, Aquant’s AI Tool, is the Missing Link in CX
Aquant, the leading service intelligence platform, today announced Service Insights. The tool, capable of analyzing your data out of the box, provides …Customer Engagement