Customer Experience, Service & Success

Arelion
Customer Experience, Service & Success

Arelion brings home the Bronze Stevie® Award for Customer Service

Arelion today announced it has won the Bronze Stevie® Award for Customer Service Department of the Year from the International Business … 0
MPX
Customer Experience, Service & Success

MPX increased their investments for 2023

MPX, a national leader in critical customer communication solutions, has doubled down on their customer enhancement programs and services. MPX … 0
Alex Cramer
Customer Experience, Service & Success

Alex Cramer joins Generative AI Leader Cresta to Lead Sales

Cresta, a leading provider of Generative AI for intelligent contact centers, today announced that Silicon Valley executive Alex Cramer has rejoined the … 0
Customer Success
Customer Experience, Service & Success

Customer Success Platforms Industry Report 2023-2027

The “Customer Success Platforms Global Market 2023” report has been added to ResearchAndMarkets.com’s offering. The global customer success platforms market is set to experience … 0
NICE
Customer Experience, Service & Success

NICE Enlighten XO received 2023 “Disruptive Technology of the Year”

NICE (Nasdaq: NICE) announced today that Customer Contact Week Digital (CCW), has named NICE and its AI-powered Enlighten XO solution as its … 0