Customer Experience, Service & Success
Customer Experience, Service & Success
Freshworks launches its AI-powered Customer Service Suite
Freshworks Inc., (NASDAQ: FRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and … 0Customer Experience, Service & Success
New York-Based Horatio announces expansion to Bogota, Colombia
Horatio, the customer service transforming CX and BPOs, announced today the opening of their new office in Bogota, Colombia, expanding the … 0Customer Experience, Service & Success
Medallia surpassed Major Milestone of 1 Mn Weekly Active AI users
Medallia, Inc., the global leader in customer and employee experience, today announced it has surpassed more than 1 million active … 0Customer Experience, Service & Success
Vena recognized as an Overall Experience Leader and Trust Leader
Vena, the Intelligent Complete Planning platform loved by finance and trusted by business, today announced that it was recognized as … 0Customer Experience, Service & Success