Customer Experience, Service & Success

Dentsu
Customer Experience, Service & Success

Dentsu helps brands create Generative AI-Powered CX with Salesforce

Dentsu and Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, today announced that they are collaborating with Salesforce … 0
Cogito
Customer Experience, Service & Success

Cogito partners with Medallia

Cogito, the leader in real-time coaching and guidance for the enterprise, today announced a partnership with Medallia to deliver significant improvements in … 0
Rocketlane
Customer Experience, Service & Success

Rocketlane gets ISO 27001:2022 certified

Rocketlane, the leading customer onboarding and PSA platform that helps businesses accelerate their time-to-value, boost customer satisfaction, and improve operational … 0
Enghouse Systems
Customer Experience, Service & Success

Enghouse Systems acquires Lifesize

Enghouse Systems Limited (TSX: ENGH)  announced the successful completion of its acquisition of substantially all the assets of Lifesize, a cloud … 0
Stephanie
Customer Experience, Service & Success

Stephanie Wilkinson joins Simpro as New Chief Revenue Officer

Simpro, the leading total business management software for commercial and residential trade service businesses, today announced Stephanie Wilkinson will join … 0