Customer Experience, Service & Success
Customer Experience, Service & Success
NICE Enlighten XO received 2023 “Disruptive Technology of the Year”
NICE (Nasdaq: NICE) announced today that Customer Contact Week Digital (CCW), has named NICE and its AI-powered Enlighten XO solution as its … 0Customer Experience, Service & Success
Contact Center Software Market – Global Forecast to 2028
The “Contact Center Software Market by Component (Solutions (Omnichannel Routing, Reporting & Analytics), Services), Organization Size, Deployment Mode, Vertical (BFSI, Telecommunications, … 0Customer Experience, Service & Success
First Orion surpasses one billion branded calls for the year
First Orion, the leading provider of branded communication solutions for businesses, today announces the achievement of surpassing one billion branded calls … 0Customer Experience, Service & Success
Conduent Leads in Healthcare Payer Operations
Conduent Incorporated (Nasdaq: CNDT), a global technology-led business process solutions and services company, has again been recognized as a Leader in the Everest Group … 0Customer Experience, Service & Success