CM.com, a customer engagement platform that enables companies of all sizes to put the human connection in digital customer communication, is proud to announce it has been named an “Established...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its continued investment in employee development and commitment to providing the best...
Earlier this month, Miami-based digital customer engagement platform Messangi announced it is going to complement its SMS-based A2P messaging with WhatsApp as an alternate channel. The company, which had been focused...
Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today announced that it has recently launched its...
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it leads with the largest increase in interaction analytics customers and seats between March 2021 and May 2022, and received the highest...
Braze (Nasdaq:BRZE), the comprehensive customer engagement platform that powers interactions between consumers and the brands they love, announced the winners of the 2022 Torchie Awards at its eighth annual customer...
Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced changes in the management team and a reorganization of Business Unit Applications, which is reported...
Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced it is adding the KakaoTalk channel to its Conversation API which allows enterprise businesses to...
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that it was recognized as a winner in the ‘Best Workforce Optimization/Engagement Management’ and ‘Best Contact Center Interaction Analytics’ categories for the...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will be featuring its latest revenue-generating Beyond the Meter, customer service...
