BirdEye, the leading customer experience platform for local businesses of all sizes, announced its release of a new product, Referrals. In this challenging environment, businesses are looking for cost-efficient ways to...
As 80% of customers are more likely to make a purchase when brands offer a personalised experience, personalised CX needs to become the norm for brands. With the continual evolution...
Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, today announced a strategic partnership with TBI, the nation’s leading technology...
Acquia, the digital experience company, and Kibo, a leader in cloud commerce, today announced a strategic partnership to deliver frictionless commerce to retailers. Together, the two companies will empower brands...
Lytics, the customer data platform (CDP) built for marketing teams, improves your business performance by connecting the right data to Lytics’ powerful AI engine. Today the company announced the launch of its...
inRiver, a leading provider of product information management (PIM) solution that helps customers sell more products, today announced that Ray Grady, president and CEO of Conexiom, a SaaS platform that delivers sales...
V12, a leading provider of purchase intent insight and marketing services announced the launch of V12 Signals Online for Automotive, a new and advanced solution that captures online auto browsing...
Publicis Sapient, the digital transformation hub of Publicis Groupe, has been named as a Leader in The Forrester Wave™: Adobe Implementation Services, Q2 2020. Publicis Sapient was among 12 service...
Valassis, the leader in marketing technology and consumer engagement, today shares new research examining consumer behavior amid the COVID-19 pandemic as states begin to lift restrictions and businesses begin to...
Genesys®, the global leader in cloud customer experience and contact center solutions, has appointed proven technology marketing executive, Joyce Kim, to the company’s leadership team as chief marketing officer (CMO). She succeeds Merijn te...
