Recognition highlights Vanillasoft’s strong market presence and high customer satisfaction
Vanillasoft, a leading sales engagement technology company, has been recognized as a top performer in the 2026 Capterra Shortlist and Software Advice FrontRunners reports. Vanillasoft was recognized in several categories: CRM, Sales Enablement, and Inside Sales.
Capterra Shortlists identify the top products in software categories based on a proprietary blend of user ratings and popularity. Capterra uses exclusive data and trusted reviews from verified software users to build Capterra Shortlist reports.
Software Advice FrontRunners reports methodology evaluates products across three key dimensions: Usability, Customer Satisfaction, and Digital Presence, using a proprietary blend of recent user ratings and web analytics.
“We are honored with this recognition from Capterra and Software Advice, particularly because it is based on feedback coming directly from our customers,” said David Hood, CEO of Vanillasoft. “We take pride in the open and ongoing communication we have with our user community, and continue to refine and innovate our platform to meet their evolving needs and requirements.”
Customers continue to give Vanillasoft top marks on the capabilities within the platform, and provide high praise in their reviews:
- The whole program is easy to use. I love the auto dialing feature, and the support team acts fast every time you need something.
- The interface and management aspects are great and I love the cadences. Reporting is excellent and much better than any other system I’ve used (it is why I switched). Highly recommended.
- The customer support is excellent, and the lead management tools are reliable, organized, and very easy to use, making Vanillasoft a smooth and efficient platform overall.
