Valassis Uncovers New Motivations Driving Consumer Decision-making
Findings Show Consumers Favor Brands That Provide Efficiency, Respond to Real-Time Needs
Customer Experience, Service & Success
5737 results found
Braze Launches Machine Learning-Powered Predictive Suite to Bolster Cross-Channel Capabilities...
Braze, the comprehensive customer engagement platform, today announced new features and product expansions to bolster cross-channel capabilities, increase retention and amplify customer loyalty. These include updates to Braze’s automated decision...
Convenience Economy of Singapore: The Rise of Self-service
At the forefront of the convenience economy, Singaporeans (62.4%) are significantly ahead of Southeast Asia (48.6%) with regard to adopting AI-enabled customer support for resolving support tickets martech news. In...
Confirmit Named Finalist in Global Stevie Awards Competition
Confirmit, the leading solutions provider for Customer Experience, Employee Experience, and Market Research globally, was named a Stevie Award Finalist for the Business Intelligence Solution category martech news. A committee...
Cloud Communications Provider Melrose Labs Launches With Ambition to be...
Melrose Labs, the newly launched cloud communications provider, have commenced rolling out the first wave of their communication services for voice and messaging. The company expects to be a significant...
Accenture Interactive Positioned as a Leader in Independent Research Report
Accenture Interactive, a part of Accenture that drives sustainable growth for clients by creating meaningful Experiences, has been named a Leader in the latest research report on Asia Pacific digital...
Trustpilot reveals how every company invites and receives reviews
Trustpilot, the leading consumer reviews platform worldwide free and open to everyone, today announced the release of its new Transparent Inviting feature martech news. The feature provides greater insight into...
Kasasa Partners with Carleton for Configurable & Compliant Loan Calculations
Kasasa, LTD adds value to their award-winning financial technology and marketing services platform through its new partnership with Carleton, Inc. by integrating configurable and accurate insurance and debt protection calculations within...
Service Management Group Announces Executive Changes to Further Its Customer-centric...
Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, today announces four appointments to further its strategic roadmap for market-focused, customer-centric growth...
Startek Appoints Aparup Sengupta as Executive Chairman and Global Chief...
Startek, Inc. (NYSE:SRT), a global provider of customer experience management solutions, has appointed Aparup Sengupta as executive chairman and global chief executive officer, effective January 15, 2020 martech. Sengupta will replace Lance...
