2019 DEVone Partner Awards spotlight companies who develop and integrate innovative applications for NICE inContact CXone cloud customer experience platform NICE inContact, a NICE (Nasdaq: NICE) business, today announced its...
Genesys (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, is making it even easier for businesses to extend the power of PureCloud® with the launch of single-click free trials for...
Swrve, the world leader in real-time, relevant customer engagement, today announced that Swrve leadership will speak at a number of industry leading events this fall. The speaking sessions will provide...
NetLine has evolved since its inception in 1994 to become a leader in providing B2B marketers with solutions that serve up fully-permissioned leads. With this delivery of performance-based, content-centric campaigns comes...
Hero Digital, the leading independent customer experience (CX) company, today announced the appointment of Patrick Frend as its first President. Hero Digital is in a period of exponential growth and...
Cyara has launched Cyara Accelerator for Genesys PureCloud to automate and simplify the migration of contact centers to Genesys® PureCloud®. The new offering is a platform-specific version of the Cyara Accelerator for Cloud...
The Customer Engagement Company™, today announced a line-up of events this month that feature customer insights, steps to build a successful Knowledge Management (KM) program and best practices for measuring...
Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, has hired Bill Gildea as its new CEO, and added marketing veteran Joe Staples to the company’s board of...
Tinyclues, the leading customer marketing solution, announced today that it has appointed international business leader Richard Pasewark as Chief Operating Officer and President, and technology leader Michael Aidane as Chief...
Startek, Inc. (NYSE: SRT), a global provider of customer experience management solutions, was recently named the Frost & Sullivan Malaysia BPO Service Provider of the Year 2019. This accreditation acknowledges...
