Martech News

Email Marketing

Email and the Customer Experience: Sinch

Today Sinch (Sinch AB (publ) – XSTO: SINCH), which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, …
Customer Experience, Service & Success

Broadvoice introduces New AI-Driven Workflow Builder

Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced the release …
Advocacy, Loyalty & Referrals

Antavo’s Global Customer Loyalty Report 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience …
Email Marketing

AtData announced the release of the AtData Quality Score

AtData, the leading provider of email address intelligence, today announced the release of the AtData Quality Score to help organizations …

WARC releases The Future of Media 2024

WARC Media predicts global advertising spend will double its growth in 2024 with spend expected to top $1 trillion for …
Events, Meetings & Webinars

Stova appoints Kirk Ziehm as New CEO to drive next phase of growth

Stova, a leading event management technology platform, today announced the appointment of Kirk Ziehm as Chief Executive Officer. Kirk brings …
Data Analytics

DoubleVerify expands brand safety and suitability coverage on Meta

DoubleVerify (“DV”) (NYSE: DV), a leading software platform for digital media measurement, data and analytics, today announced the expansion of its …
Customer Experience, Service & Success

AI ushers in intelligent CX era, fuels massive industry transformation

Zendesk, Inc. today released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligent …
Customer Engagement

ibex names Eric Guarro SVP of Digital Transformation

ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Eric …