Martech News

J.D. Power
Business/Customer Intelligence & Data Science

J.D. Power Launches Online Ordering for New-Vehicle Sales Channel

J.D. Power, a global leader in data analytics and customer intelligence, today announced its first entrée in Modern Retailing as …

SugarCRM Debuts New Digital Self-Service Capabilities

SugarCRM, provider of the award-winning AI-driven CRM platform, today introduced powerful new digital self-service capabilities to help business-to-business sellers keep …
Customer Experience, Service & Success

Glia Releases Major Upgrade to Call Center Platform

Glia, the leading provider of Digital Customer Service (DCS), announced a major new release of Glia Call Center, part of its complete …

Talkmap® Names Myron Prevatt EVP and Mark Palmer to BOD

Talkmap, a leader in AI-powered conversational intelligence, today announced Myron Prevatt as the organization’s new executive vice president and Chief Product Officer. …

Vyrill Launches In-Video Search API

Vyrill, the leading ‘In-video’ search and video intelligence platform, today announced the availability of its Video API, which provides fast …

Treble Announces 63% Revenue Increase in 2022, 9th Year of Growth

Treble experienced record increases in revenue and headcount, tripling its staff since 2020 Launched Enterprise Technology Practice Group led by …
Customer Experience, Service & Success

Juniper Square Appoints Andina Anderson as Chief Customer Officer

Juniper Square, the leading provider of partnership enablement for the private funds industry, today announced the appointment of Andina Anderson as Chief Customer Officer …

Wealthbox Expands Leadership Team with Key Hires

Wealthbox, the fastest-growing CRM platform for financial advisors, has announced the addition of new executives to its leadership team that now …
Customer Experience, Service & Success

TELUS appoints first Chief Product Officer

Today, TELUS announced the formation of TELUS Consumer Solutions, to elevate TELUS’ legacy of industry-leading customer service and meet shifting …