Martech News

Chatbots, Conversational AI

New Survey Finds Consumers Give Chatbots a Failing Grade in CX

Today, Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, released a new global study that shows while most customers …
Customer Experience, Service & Success

Kronologic Launches FirstDraft

Kronologic, the leader in AI-powered scheduling automation for sales, customer success, and marketing teams, today announced the integration of OpenAI’s …
Affiliate Marketing & Management

Gen3 Marketing Integrates Agencies, Introduces a Singular Brand

Gen3 Marketing, the largest independent affiliate marketing agency in the world, today announced the consolidation of all its agencies under …
Digital Asset Management

Acquia Earns 2023 Winter Best of Awards From TrustRadius

Acquia today announced that TrustRadius has recognized Acquia Digital Experience Platform (DXP) and Acquia Digital Asset Management (DAM) (formerly the Widen CollectiveⓇ) with 2023 …
Digital Marketing

Beth-Ann Eason Joins Quad Board of Directors

Quad/Graphics, Inc. (NYSE: QUAD) (“Quad” or the “company”), a global marketing experience company, announced today that Beth-Ann Eason, a digital …
Display & Programmatic Advertising

Brandzooka Adds Rob McKinney as Chief Product Officer

Brandzooka, the widely known platform for automating media planning and buying and democratizing online advertising for millions of users worldwide, …
Customer Experience, Service & Success

AppDirect and TBI Unite

AppDirect, the world’s leading B2B subscription commerce platform, today announced that it has acquired TBI, one of the leading technology …
Business/Customer Intelligence & Data Science

LiveRamp Announces Identity Resolution Sol for AWS Clean Rooms

LiveRamp (NYSE: RAMP) announced today the launch of a new partner solution for AWS Clean Rooms by Amazon Web Services (AWS). This solution …
Customer Experience, Service & Success

Redwood Software Acquires Cerberus

Redwood Software, the industry leader in full stack automation, today announced its acquisition of Cerberus, a leading secure file transfer …